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Home > Access It! > Upgrades > From Access It! > Root Element is Missing
Root Element is Missing
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Symptoms

When running Access It! Universal.NET the error "Root Element is Missing" is raised.
Cause

The Workstation XML document has become corrupted. 
Resolution

  1. Make note of the Server's name or IP Address
  2. Delete C:\ProgramData\RS2 Technologies, LLC\Access It! Universal\Settings.xml
  3. Relaunch Database Configuration Utility

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