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Home > Access It! > Upgrades > From Access It! > Access It! v6 Standard Update
Access It! v6 Standard Update
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This article pertains to a version of software no longer supported by ACRE.

Overview

This document outlines the steps needed to update an existing Access It! v6 system to a later version of Access It! v6. The update process requires that a backup of the Access It! databases be performed prior to any update.

Upgrade Precautions

  • After the upgrade is performed, all SCP panels may be set as Uninstalled. This is done so that the dealer may install the SCPs one at a time allowing for a controlled system-wide reset. While uninstalled, the Access It! service will continue to process all panel events. Any database updates made while uninstalled will be processed after the panel completes the firmware download and reset.
  • Due to User Permission enhancements, it may be required that User Group properties be updated.
  • Legacy Biometric integrations may require the biometric type to be redefined within the SCP screen. See device specific KB articles for configuration information.

The SCP panels will be disabled if there are any database changes or firmware updates between the starting and ending version of Access It! v6!

Pre-Installation

The following steps should be completed on the Server machine (computer with dongle attached).

  1. Within Access It!, perform a status request of the SCPs making note of the active card counts of each SCP
    It is important that this step be performed as it will be used to compare the card downloads in the Post Installation.
  2. Make note of User Group Permissions
  3. Make note of Badge Type designs
  4. Make note of Custom Reports
  5. Exit all Access It! workstations
  6. Right click My Computer
  7. Select Manage
  8. Expand Services and Applications
  9. Select Services
  10. Right click on the Access It! service
  11. Select Properties
  12. Click the Stop button, if the Access It! service is currently running
  13. Select the Log On tab
  14. Make note of how the Log on as: is configured
    If configured to use ‘This account:’, the exact Username and Password will be needed in the Post Installation.
    This account:                                                                          
    Password:                                                                                      
  15. Using the Backup Utility, perform a backup of the system.
    How to use the Backup Utility!

Installation

The following steps should be completed on the Server machine (computer with dongle attached).

  1. Install the new Access It! v6 over the existing Access It! v6 installation on the computer with the dongle attached
  2. Click the Finish button within the Access It! InstallShield form

Post Installation

The following steps should be completed on the Server machine (computer with dongle attached).

  1. Right click My Computer
  2. Select Manage
  3. Expand Services and Applications
  4. Select Services
  5. Right Click on the Access It! service
  6. Select Properties
  7. Setup the Access It! service to match how the service was originally configured
    From Pre- Installation – Step 10.
  8. Start the Access It! service
  9. Launch the Access It! workstation
  10. If required, enable each SCP one at a time
    Upon installing the SCP the firmware will be downloaded to the SCP, during this firmware upgrade process the doors will not be functional.

Rollback Access It! Upgrade

The following steps should be completed on the Server machine (computer with dongle attached) in the event that a system rollback is required.

  1. Uninstall Access It! v6
  2. Install original version of Access It! v6
  3. Restore Access It! database backup from Step 15 of Pre-installation by Performing A Restore on Access It!.

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