You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Home > Access It! > Upgrades > From Access It! Universal > Access It! Universal To Access It! Universal Version 4 Upgrade
Access It! Universal To Access It! Universal Version 4 Upgrade
print icon

Overview

This document outlines the steps needed to upgrade an existing Access It! Universal system to an Access It! Universal v4 system. The upgrade process requires that a backup of the Access It! Universal databases be performed prior to any upgrade.

This document applies to:

  • Access It! Universal v1
  • Access It! Universal v2
  • Access It! Universal v3

After the upgrade is performed, all SCP panels will be set as Uninstalled. This is done so that the dealer may install the SCPs one at a time allowing for a controlled system-wide reset. Due to User Permission enhancements, it may be required that UserGroup properties be updated after upgrading in order for these enhancements to take effect.

Pre-Installation

The following steps should be complete on the Server machine (computer with dongle attached).

  1. Within Access It! Universal, perform a status request of the SCPs making note of the active card counts of each SCP
    It is important that this step be performed as it will be used to compare the card downloads in the Post Installation.
  2. Make note of User Group Permissions
  3. Make note of Badge Type designs
  4. Make note of Custom Reports
  5. Exit all Access It! Universal workstations
  6. Right click My Computer
  7. Select Manage
  8. Expand Services and Applications
  9. Select Services
  10. Right click on the Access It! Universal service
  11. Select Properties
  12. Click the Stop button, if the Access It! Universal service is currently running
  13. Select the Log On tab
  14. Make note of how the Log on as: is configured
    If configured to use ‘This account:’, the exact Username and Password will be needed in the Post Installation.
    This account:                                                                          
    Password:                                                                                      
  15. Using the Backup Utility, perform a backup of the system.
    How to use the Backup Utility!

Installation

The following steps should be complete on the Server machine (computer with dongle attached).

  1. Install Access It! Universal v4.0 over the existing Access It! Universal installation on the computer with the dongle attached
  2. Click the Finish button within the Access It! Universal InstallShield form

Post Installation

The following steps should be complete on the Server machine (computer with dongle attached).

  1. Upgrade the dongle according to the instructions on the Dongle Update page
  2. Right click My Computer
  3. Select Manage
  4. Expand Services and Applications
  5. Select Services
  6. Right Click on the Access It! Universal service
  7. Select Properties
  8. Setup the Access It! Universal service to match the old Access It! Universal service
    From Pre- Installation – Step 11.
  9. Start the Access It! Universal service
  10. Adjust UserGroup permissions as needed
  11. Launch the Access It! Universal workstation
  12. Enable each SCP one at a time
    Access It! Universal will automatically upload any stored transactions and then reset the SCP and download new firmware. During this time, the readers will run in Offline mode which by default is Facility Code. After the firmware has been successfully updated, the SCP will reset and begin downloading the system information and cards data resulting in some cards not functioning for up to 5 minutes or so.
  13. Perform a status request of the SIOs to verify each is online
  14. Perform a status request of the SCPs and compare the active card counts of each SCP to the active card counts recorded earlier
    From Pre-Installation – Step 1. If the card counts do not match, choose to Download All Files as needed.
  15. Install Access It! Universal v4 over the existing installations on client workstations using Client Only Installation

Rollback Access It! Universal Upgrade

The following steps should be complete on the Server machine (computer with dongle attached) in the event that a system rollback is required.

  1. Uninstall Access It! Universal v4
  2. Install original Access It! Universal version
  3. Restore Access It! Universal database
    Performing A Restore on Access It! Universal.NET

scroll to top icon