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Home > Access It! > Miscellaneous > Dongle Updates > Could Not Update License! The Error Code Is: 17
Could Not Update License! The Error Code Is: 17
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Symptoms

When performing a USB / Parallel dongle update, error 17 is raised.

Cause

This error occurs if the license string is incorrectly entered or has extra spaces or characters in the update screen.

Resolution

Verify string is properly entered, if possible make use of Load .LIC license code from a file as opposed to manual entry.


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