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Home > Access It! > Discontinued Software > Access It! Universal > Error 2738 - Could Not Access VBScript Run Time For Custom Action
Error 2738 - Could Not Access VBScript Run Time For Custom Action
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Symptoms

While installing the software, the error 2738 is raised.

Cause

Windows Installer will not load script engines registered in HKEY_CURRENT_USER. This is an elevation of privileges attack; thus, Windows Installer returns error message 2738.

Resolution

Check that vbscript.dll and jscript.dll aren't registered by looking for them within HKCU\SOFTWARE\Classes\CLSID\{ F414C260-6AC0-11CF-B6D1-00AA00BBBB58}.

More Information

For more information refer to the Microsoft Community Thread.


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